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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carol Acker

November 17, 2023

5  out of  5 rating by Carol Acker
"Thank you everyone at State farm in Orchard Park, for the many, many years of great service, and Jennifer for always being so helpful and genuinely nice!"

Michelle Pollock

November 6, 2023

5  out of  5 rating by Michelle Pollock
"Jennifer and Dan helped me and my husband purchase life insurance, they were very helpful and gave us several different options that would fit our needs. It was a very easy process. Thank You Jenn and Dan."

Anthony Mancone

October 20, 2023

5  out of  5 rating by Anthony Mancone
"Jennifer is extremely helpful, as well as insightful. Great communication, with satisfaction."

Debi Johnson

October 19, 2023

5  out of  5 rating by Debi Johnson
"Jennifer is helpful and friendly and explains everything so its easy to understand. I have been with this agency for years for my car and home insurance needs. My son also is insured by them."

Don S

October 14, 2023

5  out of  5 rating by Don S
"Nice knowledgeable people. Thank you"

Deborah Z

October 3, 2023

5  out of  5 rating by Deborah Z
"Jennifer is very curtious and knowledgeable"

Robert Strozewski

September 25, 2023

5  out of  5 rating by Robert Strozewski
"Excellent service,"

Deborah Giampaolo

September 21, 2023

5  out of  5 rating by Deborah Giampaolo
"I had been the same State Farm agent for several decades until his retirement . For the last 12 years I have been doing business with Mike Messuro in West Seneca. The office staff is always extremely friendly and helpful. I often speak with Jennifer and she is so professional and kind . In these times when you so often hear “ you can’t get good help” I feel compelled to write this review to praise this office and staff . They truly exemplify high standards for State Farm Insurance."

Kathryn Shaklee

September 20, 2023

5  out of  5 rating by Kathryn Shaklee
"This State Farm office picks up their phone or if I leave a voice mail, gets back to me promptly. They answer my questions clearly so I understand any issues. I am very happy with their customer service, unlike some others I have had over the last 3 years."

K Paul

September 20, 2023

5  out of  5 rating by K Paul
"I have always had such a pleasant experience dealing with the agents at this location. They have always been kind but more importantly, competent. Thank you."

Hareb Alharbi

September 19, 2023

5  out of  5 rating by Hareb Alharbi
"Benard was the best agent. He really went above and beyond and his customer service is impeccable. Definitely recommend talking to him and he will help you in anyway he can. I can assure you of that"

Donald Herr

September 11, 2023

5  out of  5 rating by Donald Herr
"These people at this office are great. I've had State Farm Insurance for many years, but this office has the best customer service I've ever experienced. Jennifer has been awesome in answering all my questions."

Rachel Clottey

September 4, 2023

5  out of  5 rating by Rachel Clottey
"I showed up about an hour and half before closing but Jennifer was able to help me past the office hours. She was patient, kind, and exemplary with her work. I am pleased with the business I conduct with this office and would recommend their services to others."

L. Nowak

September 1, 2023

5  out of  5 rating by L. Nowak
"Always warm & accommodating"

Alice Caster

August 16, 2023

5  out of  5 rating by Alice Caster
"Jennifer has always handled my calls pleasantly and efficiently never to.make me feel like I was a bother. I have been with state farm for over 20 years and I wouldn't go anywhere else"

Rosalie Hinkel

August 14, 2023

5  out of  5 rating by Rosalie Hinkel
"Great customer service experience - prompt service!"

David Pettibone

August 10, 2023

5  out of  5 rating by David Pettibone
"Tiffany is very polite and knowledgeable, takes the time to go over all policies. And is a very pleasant person to talk with."

Chris Maziarczyk

August 10, 2023

5  out of  5 rating by Chris Maziarczyk
"Opting out of Supplemental Spousal Liability Insurance. No matter the reason for my contact with this office, it has always been a helpful and pleasant experience."

John Canorro

August 1, 2023

5  out of  5 rating by John Canorro
"Dealing with Insurance companies are usually very time consuming & boring. But, my experience with Noelle Doyle at Mussuro State Farm this morning was anything but, that. Believe it or not, it was a really pleasant experience. I have never witnessed a more efficient, helpful & knowledgable person, not to mention how pleasant she was. I am looking forward to having a insurance problem / question, so I can have a excuse to go there again."

PJ Noblett

July 13, 2023

5  out of  5 rating by PJ Noblett
"I have had my insurance through Mike Messsuro's office for over 10 years. They have been nothing short of amazing. They have helped guide me through from home ownership to renters insurance to multiple vehicles. Given advice on next steps with things even outside of insurance when it comes to DMV and purchasing new vehicles. They've never steered me wrong and always done their best to find the best deal possible for me. Recently I was hit by someone who ran a red light and NOELLE has been assisting me through the whole process and has nothing short of amazing through the whole process. I 100% recommend anyone to go through them for their insurance needs!"

Lisa Rados

July 12, 2023

5  out of  5 rating by Lisa Rados
"I always get excellent service from State Farm. They treat me like family, answer all my questions and give great advice!"

Scott Simmen jr

July 11, 2023

5  out of  5 rating by Scott Simmen jr
"Been with Mike messuro office for 15 plus years and no matter what the question is ,car accident,homeowners claim ,there an amazing group , always helpful and supportive from step 1 to the end. There always so kind ,follow up calls everything. No matter what u need mike Messuros office I recommend to everyone. Thank you all for all your hard work."

Chris Lester

July 10, 2023

5  out of  5 rating by Chris Lester
"Noelle is incredibly helpful and attentive whenever an issue arises. Local agents definitely are a plus!!"

shannon mccarthy

July 6, 2023

5  out of  5 rating by shannon mccarthy
"Noelle from State Farm, Mike Messuro’s office, provides top notch customer service each and every time I call the office. She is always helpful, knowledgeable, and kind. The entire office does whatever it takes to make their customers satisfied and that is greatly appreciated! Thank you!"

Tom W

July 5, 2023

5  out of  5 rating by Tom W
"This Agency treats the customer like a customer, always helpful and courteous. I deal with the Clarence office and all the people there make your issues go away. Thanks, Tom W."